{"id":831,"date":"2021-03-09T07:55:46","date_gmt":"2021-03-09T00:55:46","guid":{"rendered":"https:\/\/rsudibnusina.gresikkab.go.id\/?page_id=831"},"modified":"2023-04-06T11:31:52","modified_gmt":"2023-04-06T04:31:52","slug":"survey-kepuasan-masyarakat","status":"publish","type":"page","link":"http:\/\/wprs.test\/survey-kepuasan-masyarakat\/","title":{"rendered":"Survey Kepuasan Masyarakat"},"content":{"rendered":"<h1>Survey Kepuasan Masyarakat<\/h1>\n<p>\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Laporan-survey-di-muat-di-website-Format-DPF_005.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"all-bef0142\" data-elementor-lightbox-title=\"Laporan survey di muat di website - Format DPF_005\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODQzLCJ1cmwiOiJodHRwczpcL1wvcnN1ZGlibnVzaW5hLmdyZXNpa2thYi5nby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyMVwvMDNcL0xhcG9yYW4tc3VydmV5LWRpLW11YXQtZGktd2Vic2l0ZS1Gb3JtYXQtRFBGXzAwNS5wbmciLCJzbGlkZXNob3ciOiJhbGwtYmVmMDE0MiJ9\"><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Laporan-survey-di-muat-di-website-Format-DPF_001.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"all-bef0142\" data-elementor-lightbox-title=\"Laporan survey di muat di website - Format DPF_001\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODQ0LCJ1cmwiOiJodHRwczpcL1wvcnN1ZGlibnVzaW5hLmdyZXNpa2thYi5nby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyMVwvMDNcL0xhcG9yYW4tc3VydmV5LWRpLW11YXQtZGktd2Vic2l0ZS1Gb3JtYXQtRFBGXzAwMS5wbmciLCJzbGlkZXNob3ciOiJhbGwtYmVmMDE0MiJ9\"><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Laporan-survey-di-muat-di-website-Format-DPF_002.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"all-bef0142\" data-elementor-lightbox-title=\"Laporan survey di muat di website - Format DPF_002\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODQ1LCJ1cmwiOiJodHRwczpcL1wvcnN1ZGlibnVzaW5hLmdyZXNpa2thYi5nby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyMVwvMDNcL0xhcG9yYW4tc3VydmV5LWRpLW11YXQtZGktd2Vic2l0ZS1Gb3JtYXQtRFBGXzAwMi5wbmciLCJzbGlkZXNob3ciOiJhbGwtYmVmMDE0MiJ9\"><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Laporan-survey-di-muat-di-website-Format-DPF_003.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"all-bef0142\" data-elementor-lightbox-title=\"Laporan survey di muat di website - Format DPF_003\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODQ2LCJ1cmwiOiJodHRwczpcL1wvcnN1ZGlibnVzaW5hLmdyZXNpa2thYi5nby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyMVwvMDNcL0xhcG9yYW4tc3VydmV5LWRpLW11YXQtZGktd2Vic2l0ZS1Gb3JtYXQtRFBGXzAwMy5wbmciLCJzbGlkZXNob3ciOiJhbGwtYmVmMDE0MiJ9\"><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Laporan-survey-di-muat-di-website-Format-DPF_004.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"all-bef0142\" data-elementor-lightbox-title=\"Laporan survey di muat di website - Format DPF_004\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODQ3LCJ1cmwiOiJodHRwczpcL1wvcnN1ZGlibnVzaW5hLmdyZXNpa2thYi5nby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyMVwvMDNcL0xhcG9yYW4tc3VydmV5LWRpLW11YXQtZGktd2Vic2l0ZS1Gb3JtYXQtRFBGXzAwNC5wbmciLCJzbGlkZXNob3ciOiJhbGwtYmVmMDE0MiJ9\"><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a><\/p>\n<figure>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2023\/04\/Survey-Kepuasan-Masyarakat-Semester-II-Tahun-2022.jpeg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Survey Kepuasan Masyarakat Semester II Tahun 2022\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTQ2MSwidXJsIjoiaHR0cHM6XC9cL3JzdWRpYm51c2luYS5ncmVzaWtrYWIuZ28uaWRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzA0XC9TdXJ2ZXktS2VwdWFzYW4tTWFzeWFyYWthdC1TZW1lc3Rlci1JSS1UYWh1bi0yMDIyLmpwZWcifQ%3D%3D\"><br \/>\n\t\t\t\t\t\t\t<img width=\"640\" height=\"969\" src=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2023\/04\/Survey-Kepuasan-Masyarakat-Semester-II-Tahun-2022-676x1024.jpeg\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2023\/04\/Survey-Kepuasan-Masyarakat-Semester-II-Tahun-2022.jpeg?resize=676%2C1024&amp;ssl=1 676w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2023\/04\/Survey-Kepuasan-Masyarakat-Semester-II-Tahun-2022.jpeg?resize=198%2C300&amp;ssl=1 198w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2023\/04\/Survey-Kepuasan-Masyarakat-Semester-II-Tahun-2022.jpeg?resize=768%2C1163&amp;ssl=1 768w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2023\/04\/Survey-Kepuasan-Masyarakat-Semester-II-Tahun-2022.jpeg?w=845&amp;ssl=1 845w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/a><figcaption>Survey Kepuasan Masyarakat Semester 2 Tahun 2022<\/figcaption><\/figure>\n<figure>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2022\/09\/Survey-Kepuasan-Masyarakat-Semester-I-tahun-2022.jpeg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Survey Kepuasan Masyarakat Semester I tahun 2022\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDUwNSwidXJsIjoiaHR0cHM6XC9cL3JzdWRpYm51c2luYS5ncmVzaWtrYWIuZ28uaWRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjJcLzA5XC9TdXJ2ZXktS2VwdWFzYW4tTWFzeWFyYWthdC1TZW1lc3Rlci1JLXRhaHVuLTIwMjIuanBlZyJ9\"><br \/>\n\t\t\t\t\t\t\t<img width=\"640\" height=\"969\" src=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2022\/09\/Survey-Kepuasan-Masyarakat-Semester-I-tahun-2022-676x1024.jpeg\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2022\/09\/Survey-Kepuasan-Masyarakat-Semester-I-tahun-2022.jpeg?resize=676%2C1024&amp;ssl=1 676w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2022\/09\/Survey-Kepuasan-Masyarakat-Semester-I-tahun-2022.jpeg?resize=198%2C300&amp;ssl=1 198w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2022\/09\/Survey-Kepuasan-Masyarakat-Semester-I-tahun-2022.jpeg?resize=768%2C1163&amp;ssl=1 768w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2022\/09\/Survey-Kepuasan-Masyarakat-Semester-I-tahun-2022.jpeg?w=845&amp;ssl=1 845w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/a><figcaption>Survey Kepuasan Masyarakat Semester I tahun 2022<\/figcaption><\/figure>\n<figure>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"SKM Tribulan IV 2021\" data-elementor-lightbox-description=\"Survey Kepuasan Masyarakat RSUD Ibnu Sina Kab Gresik Tribulan IV Tahun 2021\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjgyMCwidXJsIjoiaHR0cHM6XC9cL3JzdWRpYm51c2luYS5ncmVzaWtrYWIuZ28uaWRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjFcLzEyXC9SNC1Qb3N0ZXIucG5nIn0%3D\"><br \/>\n\t\t\t\t\t\t\t<img width=\"640\" height=\"968\" src=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster-768x1162.png\" alt=\"SKM Tribulan IV 2021\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?resize=768%2C1162&amp;ssl=1 768w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?resize=198%2C300&amp;ssl=1 198w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?resize=677%2C1024&amp;ssl=1 677w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?resize=1015%2C1536&amp;ssl=1 1015w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?resize=1354%2C2048&amp;ssl=1 1354w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/12\/R4-Poster.png?w=1920&amp;ssl=1 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/a><figcaption>Survey Kepuasan Masyarakat RSUD Ibnu Sina Kab Gresik Tribulan IV Tahun 2021<\/figcaption><\/figure>\n<p style=\"text-align: justify;\">\u00a0 \u00a0 Survei pengukuran kepuasan dan identifikasi saran serta harapan pelanggan dilakukan secara rutin 2 kali dalam setahun. Pencapaian tingkat kepuasan pelanggan, saran dan harapan pelanggan digunakan sebagai dasar dan acuan untuk melakukan perbaikan dan peningkatan pelayanan. RSUD Ibnu Sina Kabupaten Gresik senantiasa berinovasi untuk memenuhi harapan serta kepuasan pelanggan.<\/p>\n<figure>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Kepuasan Masyarakat 2020\" data-elementor-lightbox-description=\"Hasil Pengukuran Kepuasan Masyarakat Tahun 2020\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTQwNiwidXJsIjoiaHR0cHM6XC9cL3JzdWRpYm51c2luYS5ncmVzaWtrYWIuZ28uaWRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjFcLzAzXC9ha3JpbGlrLWxlYmFyLTM1Y20teC10aW5nZ2ktNTAtY20tbWluLXNjYWxlZC5qcGcifQ%3D%3D\"><br \/>\n\t\t\t\t\t\t\t<img width=\"640\" height=\"968\" src=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-677x1024.jpg\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?resize=677%2C1024&amp;ssl=1 677w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?resize=198%2C300&amp;ssl=1 198w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?resize=768%2C1162&amp;ssl=1 768w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?resize=1015%2C1536&amp;ssl=1 1015w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?resize=1353%2C2048&amp;ssl=1 1353w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?w=1692&amp;ssl=1 1692w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/akrilik-lebar-35cm-x-tinggi-50-cm-min-scaled.jpg?w=1280&amp;ssl=1 1280w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/a><figcaption>Hasil Pengukuran Kepuasan Masyarakat Tahun 2020<\/figcaption><\/figure>\n<figure>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Slide1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Indeks kepuasan masyarakat semester 2 tahun 2019\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTQxMCwidXJsIjoiaHR0cHM6XC9cL3JzdWRpYm51c2luYS5ncmVzaWtrYWIuZ28uaWRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjFcLzAzXC9TbGlkZTEucG5nIn0%3D\"><br \/>\n\t\t\t\t\t\t\t<img width=\"640\" height=\"480\" src=\"https:\/\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Slide1.png\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Slide1.png?w=960&amp;ssl=1 960w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Slide1.png?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/rsudibnusina.gresikkab.go.id\/wp-content\/uploads\/2021\/03\/Slide1.png?resize=768%2C576&amp;ssl=1 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/a><figcaption>Indeks Kepuasan Masyarakat RSUD Ibnu Sina Kabupaten Gresik Semester 2 Tahun 2019 Terhadap Layanan di Instalasi\/Unit<\/figcaption><\/figure>\n<p style=\"text-align: justify;\">&nbsp; &nbsp; Hasil Pengukuran Kepuasan Pelanggan RSUD Ibnu Sina Kabupaten Gresik pada <strong>Semester 2 Tahun 2019 adalah sebesar 76,41%<\/strong>, yang&nbsp;<strong>berarti mutu pelayanan RS BAIK dan PELANGGAN PUAS.<\/strong><\/p>\n<p style=\"text-align: justify;\">&nbsp; &nbsp; Kegiatan pengukuran kepuasan pelanggan menjadi elemen penting dalam upaya menyediakan pelayanan yang lebih baik, lebih efisien dan lebih efektif apabila evaluasi hasil pengukurannya dijadikan dasar dalam upaya peningkatan kualitas atau mutu pelayanan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Survey Kepuasan Masyarakat Survey Kepuasan Masyarakat Semester 2 Tahun 2022 Survey Kepuasan Masyarakat Semester I tahun 2022 Survey Kepuasan Masyarakat RSUD Ibnu Sina Kab Gresik Tribulan IV Tahun 2021 \u00a0 \u00a0 Survei pengukuran kepuasan dan identifikasi saran serta harapan pelanggan dilakukan secara rutin 2 kali dalam setahun. Pencapaian tingkat kepuasan pelanggan, saran dan harapan pelanggan [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"_links":{"self":[{"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/pages\/831"}],"collection":[{"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/comments?post=831"}],"version-history":[{"count":45,"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/pages\/831\/revisions"}],"predecessor-version":[{"id":5464,"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/pages\/831\/revisions\/5464"}],"wp:attachment":[{"href":"http:\/\/wprs.test\/wp-json\/wp\/v2\/media?parent=831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}